Support

We usually reply within one business day.

E-mail

info@didicomlab.com

Describe the problem, your iOS version and the app version (Settings in MESQ). If it is about a connection, attach the logs: Settings - Send logs.

Company

DiDi com Lab LLC

N1 (former Avlevi), flat N3, building N3, Nino and Ilia Nakashidze Street, Tbilisi 0108, Georgia

Phone: +995 599 026 783

Before you write

  • MESQ does not provide servers. If a key or subscription stopped working, contact whoever issued it - the server side is on their end.
  • If the connection hangs, try another key from the same subscription, refresh the subscription or toggle TLS fragmentation in Settings.
  • To remove the VPN configuration from iOS: Settings - General - VPN & Device Management - VPN.